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Thanks for the Feedback

The Science and Art of Receiving Feedback Well (even When It Is Off Base, Unfair, Poorly Delivered, and Frankly, You're Not in the Mood)
Stone, Douglas, 1958- (Book - 2014 )
Average Rating: 3.5 stars out of 5.
Thanks for the Feedback
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"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers--but also family, friends, and in-laws--they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development--but we dread it and often dismiss it. That's because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace"--
Authors: Stone, Douglas, 1958-
Statement of Responsibility: Douglas Stone & Sheila Heen
Title: Thanks for the feedback
the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood)
Characteristics: 348 pages : illustrations ; 24 cm
Content Type: text
Media Type: unmediated
Carrier Type: volume
Bibliography: Includes bibliographical references (pages 325-335) and index
Summary: "The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers--but also family, friends, and in-laws--they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development--but we dread it and often dismiss it. That's because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace"--
Subject Headings: Feedback (Psychology) Interpersonal communication BUSINESS & ECONOMICS / Careers / General. bisacsh BUSINESS & ECONOMICS / Decision-Making & Problem Solving. bisacsh BUSINESS & ECONOMICS / Skills. bisacsh
Topical Term: Feedback (Psychology)
Interpersonal communication
BUSINESS & ECONOMICS Careers General
BUSINESS & ECONOMICS Decision-Making & Problem Solving
BUSINESS & ECONOMICS Skills
Additional Contributors: Heen, Sheila
LCCN: 2013036968
ISBN: 9780670014668
0670014664
Branch Call Number: 153.68 S
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Monday, July 7.


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May 06, 2014
  • Guenevere rated this: 4.5 stars out of 5.

A profoundly useful book. Don't pigeon hole this simple and helpful book into the "BUSINESS & ECONOMICS" subject area. If you take their useful advice and guidance to heart, this book will help you in all communications and possibly all relationships. If you think it's possible that you might need some help learning from feedback, rather than running from it, please do yourself a favor and read this book.

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Stone, Douglas, 1958-
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Version pocillo (pocillo) Last updated 2014/09/02 11:42