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A Slice of the Pie

How to Build A Big Little Business
Sarillo, Nick (Book - 2012)
A Slice of the Pie
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Penguin Putnam
How does a suburban pizza joint end up profiled on national magazine covers and network TV news? (Hint: The secret is not in the sauce.)
When Nick Sarillo decided to open a family-friendly pizza restaurant in the suburbs of Chicago, people thought he was nuts. Having worked as a carpenter for much of his adult life, he lacked any formal experience in restaurants or in managing a small business. Everyone told him no one else would ever care about his place the way he did. They warned he’d have to work 20-hour-days and monitor every employee just to stay in business.
But Sarillo saw things differently, and set out to run his business in a radically different way. Today Nick’s Pizza & Pub is one of the top ten busiest independent pizza restaurants in the country, with two locations that gross about six times the revenue of the typical pizza restaurant. And in an industry where most employees leave within less than a year, Nick’s annual turnover rate is less than 20 percent.
How did he do it? The secret lies in Nick’s purpose-driven culture, in which every employee—from the waiters to the chefs to the managers—is equipped with the tools necessary to do their jobswhile also advancing the company’s overall mission. The result is higher sales, a dedicated team, and a big little business that is beloved by the entire community.
In A Slice of the Pie Sarillo tells the story of how he built his extraordinary culture and shows how anyone can follow his methods. For instance, Nick’s managers engage the staff by tracking and rewarding unusual metrics, such as how many guests request a particular server or the average check amount of each carryout host. Likewise, team members of all ages and levels of experience are encouraged to express themselves, acquire new skills, and suggest ideas to help the business grow.

A Slice of the Pie will help transform even the smallest, simplest, and most ordinary business into a successful, high-performance organization.



Baker & Taylor
The founder and CEO of Nick's Pizza & Pub draws on the examples of his considerable successes to demonstrate how any business can build a high-performance, purpose-driven company culture, explaining how every member of a team must be equipped with the tools to perform their jobs well and advance a shared company purpose.

Authors: Sarillo, Nick
Statement of Responsibility: Nick Sarillo
Title: A slice of the pie
how to build a big little business
Publisher: New York : Portfolio/Penguin, c2012
Characteristics: xviii, 253 p. : ill. ; 22 cm.
Notes: Includes index
Contents: Foreword
Introduction: culture for the rest of us
Know what you're all about
Get the word out
Let people be themselves
Train team members to lead
Train managers to be coaches
Inspire good behavior
Become as transparent as possible
Become a cultural warrior
A note on the cover
Acknowledgments
Index
Subject Headings: Success in business Employees Training of Industrial management New business enterprises
Topical Term: Success in business
Employees
Industrial management
New business enterprises
LCCN: 2012019321
ISBN: 1591844584
9781591844587
Branch Call Number: 658.022 S
Research Call Number: JFD 13-3678
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app07 Version Arkelstorp Last updated 2014/10/22 14:48